Reputation Management 📋 Quiz: Reputation Management 1. What is the primary goal of reputation management? a) To improve public perception and trust in a business b) To increase email marketing open rates c) To boost ad clicks only d) To manage inventory online 2. What type of content impacts online reputation? a) Product manuals b) Site speed test results c) Online reviews and customer feedback d) Domain name registration 3. What does AWF’s Reputation Management tool monitor? a) Competitor pricing b) Reviews across major platforms c) Password security d) SEO meta tags 4. What action can help improve a negative online reputation? a) Ignore all reviews b) Respond professionally to customer complaints c) Delete the website d) Change the business name weekly 5. What is one key benefit of positive online reviews? a) Slower page loading b) Increased customer trust and conversion c) Higher shipping rates d) Random pop-up ads 6. How often should you check your reputation dashboard? a) Once a year b) Only when sales are low c) Weekly or as new alerts appear d) Never—it runs itself 7. What does AWF recommend to all agents regarding reputation? a) Actively monitor and respond to all public feedback b) Close your Google profile c) Pay reviewers for good ratings d) Ignore it, reputation isn't important Submit Quiz
